These Terms and Conditions are current as of August 15, 2024.

DEFINITIONS

The present General Terms and Conditions of Sale (hereinafter “GTCS”) are offered by Pilates with Jane (hereinafter the “Company”) registered with the Répertoire des Entreprises et des Etablissements Toulouse under the number SIRENE 7911 611 502 whose registered office is 38 rue Rempart Saint Etienne 31000 Toulouse The Company is the owner and publisher of the website www.pilateswithjane.com (hereinafter the “Site”).

The publication director is Mrs Jane Allan.

The Site offers the customer (hereinafter the “Customer”) the possibility of reserving sports training sessions (hereinafter the “Services”) available for sale on the Site (hereinafter the “Services”).

Before using the Site, the Customer must ensure that he/she has the technical and IT resources to use the Site and to order the Services on the Site, and that his/her browser allows secure access to the Site. The Customer must also ensure that the computer configuration of his hardware/equipment is in good condition and free of viruses.

APPLICATION AND ENFORCEABILITY OF THE CGV

The purpose of these General Terms and Conditions is to define all the conditions under which the Company markets the Services offered for sale to Customers on the Site. They therefore apply to any order (“Order”) of Services placed on the Site by the Customer.

The Customer declares that he/she has read and accepted these GTS before placing an Order.

Validation of the Order therefore implies acceptance of these GCS. These terms and conditions are regularly updated. The applicable terms and conditions are those in force on the Site at the date the Order is placed.

In the absence of express acceptance by the Customer, any condition to the contrary shall be unenforceable against the Company, regardless of when it may have been brought to the Company’s attention.

The fact that the Company does not avail itself at a given time of any provision of these GTS shall not be construed as a waiver of its right to avail itself at a later date of any provision of said GTS.

ORDERING ON THE SITE

To order on the Site, the Customer must be 18 years of age or older. Failing this, parental consent must be obtained and the parents must contact the Company.

The Customer also certifies that he/she has no contraindications to the practice of any sporting activity (see Disclaimer).

The Services offered for sale are described and presented as accurately as possible. Nevertheless, a slight variation in the description of the characteristics of the Services does not engage the responsibility of the Company and does not affect the validity of the sale.

The Company reserves the right to correct the content of the Site at any time.

Nota Bene any session not used as part of the subscription will not be recoverable at a later date.
The Customer acknowledges and accepts that the purchase and reservation of a session are nominative and that the right to participate in a course cannot be transferred to a third party. In this respect, the Company reserves the right to verify the identity of any Customer wishing to participate in a course or lesson.
The Company may cancel an order within 24 hours if the minimum number of participants has not been reached. The Customer will be informed by e-mail and/or telephone.
The customer agrees to read and abide by the studio’s rules and regulations.

PRICES AND TERMS OF PAYMENT

Prices quoted on the Site  DO NOT INCLUDE VAT . Companies who would like a Tax deductible invoice need to request such an invoice before payment. The amount of VAT required will be added to the Invoice.

The total amount is indicated in the Order summary, before the Customer accepts these GCS, validates his/her Order, fills in and validates his/her billing details and proceeds to payment. This total amount includes all taxes.
Orders for Services on the Site are payable in euros.
In the event of payment by credit card, the Site uses a secure online payment system. This system guarantees total confidentiality of the Customer’s bank details. The credit card transaction between the Customer and the secure system is fully encrypted and protected. The Customer’s bank details are not stored electronically by the Company.
The Customer warrants to the Company that he/she has the following authorizations

• The Company reserves the right to correct the content of the Site at any time.

• Before placing an Order, the Client must register on the Website, which uses a third-party platform accessible by Deciplus.  The Customer acknowledges that its use implies acceptance of the general terms and conditions that apply in addition to these.

REGISTRATION AND CANCELLATION CONDITIONS  

Single sessions or Session package  

• Each purchase of a  session  or  session   package on the Site entitles the Client to reserve his or her actual participation in one or more sessions  taking place in the premises indicated on the Site, or online (if offered), at the time of the actual reservation.

• This reservation must be made within the period of validity indicated on the Site at the time of the Order and will start from the date of acquisition of the Services on the Site.

• Any cancellation of a booking via the interface offered by the Site will be free of charge up to 24 hours before the start of the session concerned. For any cancellation less than 24 hours before the start of the course, the  session will be automatically deducted.

                                  

• Nota Bene any  session  not  redeemed  as part of the subscription will not be recoverable at a later date.

• The Client acknowledges and accepts that the purchase and reservation of a  session is nominative and that the right to participate in a course cannot be transferred to any third party. In this respect, the Company reserves the right to verify the identity of any Client wishing to participate in a class or lesson

• The Company may cancel an order within 24 hours if the minimum number of participants is not reached. The Client will be notified by email and/or telephone.

• The client agrees to read and abide by the Studio  House rules.

PRICES AND TERMS OF PAYMENT OF THE ORDER

• The prices mentioned on the Site are inclusive of VAT.

• The total amount is indicated in the Order summary, before the Customer accepts these GTC, validates his/her Order, fills in and validates his/her invoicing details and proceeds with payment. This total amount is indicated including all taxes.

• The Order for Services on the Site is payable in euros.

• In the event of payment by credit card, the Site uses a secure online payment system. This system guarantees the Client total confidentiality of his bank details. The bank transaction by bank card, carried out between the Customer and the secure system, is therefore entirely encrypted and protected. The Client’s bank details are not stored electronically by the Company.

• The Client guarantees the Company that he/she has the necessary authorisation to use the payment method when placing the Order.

• The Company reserves the right to suspend or cancel the execution and/or delivery of an Order, regardless of its nature and level of execution, in the event of non-payment or partial payment of any sum owed by the Client to the Company, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Web site and payment of an Order.

CUSTOMER SERVICE

• For any request for information, clarification or complaint, the Client must contact, as a priority, the Company’s Customer Service Department, in order to allow the latter to attempt to find a solution to the problem.

• The Company’s Customer Service Department can be reached during normal office hours using the following contact details:

• Telephone: 0612477111

• email: jane@pilateswithjane.com

• mail: 38 Rue Rempart Saint Etienne Toulouse 31000 France.

OBLIGATIONS OF THE CLIENT

The Client acknowledges and accepts that the practice of a sporting activity is subject to risks and that he/she has taken the appropriate measures to prevent such risks for which the Company cannot be held responsible. We recommend The Client seek the advice of his/her health provider before embarking  on he client acknowledges and accepts the rules of the Studio displayed on the site and visible at the place of practice.